Risk Management and Communication for Golf Course Superintendents
This course focuses on the identification, prioritization, management and communication
of risks associated with golf course operations. Learn and practice the discipline
of risk management using a five-step process. Learn about the complexities and sensitivities
of communicating with neighbors and community groups about risks relating to the
golf course. Develop procedures to proactively identify and address concerns to
help prevent environmental issues from galvanizing the community against your golf
course. Gain knowledge and skills to develop a risk communication plan for your
community and golf course and learn techniques for communicating with the media.
In this course, you will complete several exercises practicing the risk assessment
process as well as the process of developing a risk communication strategy and plan.
After completing this course, you should be able to implement a proactive risk management
plan and communication plan.
These tools are not intended to be a substitute for sound legal advice or the expertise
of an experienced golf insurance broker. They are, however, a useful primer for
beginning the process of identifying and reducing risk, and as a guide to formulating
a risk management plan.
This course contains two chapters; both featuring a chapter outline and learning
objectives, in-depth reading material, supporting narrative audio, and interactive
practice and review. Each chapter is divided into sections, so there is no need
to complete the entire course, or even one chapter, in a sitting.
The chapters for the course are as follows:
Chapter 1: Risk Assessment and Management
Chapter 2: Risk Communication