Bob Milligan, Ph.D.
Performance is influenced the most by consequences. One way, if not the best way,
to improve as a supervisor and coach is to increase the quantity and quality of
positive feedback provided to employees. Quality refers to relating the feedback
directly to performance and selecting the appropriate type of feedback – positive,
redirection or negative. This webcast presentation helps you make the most out of
your interactions with staff to develop a highly informed and motivated team.
Original presentation date: Nov. 3, 2009
Details
Member price: Free
Non-member price: $60
Education points: 0.2
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