Bernie Cronin
Think about communication in a new way. Start with this rule: Your value is determined
by the amount of information you obtain, rather than by the amount of information
you present. Bernie Cronin of the Sandler Sales Institute presents material that's
designed to help you learn how listening and questioning can help you get your way.
In addition to a brief discussion about different styles, he covers:
- 10 steps to becoming a better listener
- Reversing technique
- Rule of three plus
- Softening statements
- Matching & mirroring
Enroll now to learn more – your time will be well spent.
Original presentation date: Feb. 20, 2008
Details
Member price: Free
Non-member price: $60
Education points: 0.2
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