Personnel

  • Business: Preparing for change

    A formal succession plan for the superintendent position eases the transition for the superintendent, facility and maintenance staff. Read this article in the August 2017 issue of Golf Course Management magazine.

  • Get the most out of your crew

    Successful superintendents must manage more than just turf. Optimal operation of the golf course lies in your ability to develop a motivated, productive staff. Read this article from the April 2017 issue of Golf Course Management magazine.

  • Success for Supervisors

    In this 90-minute webinar, Bob Milligan, Ph.D., discusses how to make work more meaningful for employees, the importance of clarity ("chalking the field"), and how to provide motivating feedback. Access this free member webinar at My Learning Hub.

  • Hire Smart The First Time presentation by John Cunningham CGCS and Patrick Finlen CGCS

    This session from the 2017 GCSAA Education Conference at the Golf Industry Show focused on how to attract and secure candidates to fit a facility’s culture and generate long-term success.

  • Developing Effective Standard Operating Procedures by Carlos Arraya CGCS and Jared Brewster

    Presented at the 2017 GCSAA Education Conference at the Golf Industry Show, this session featured five-minute, fast-paced talks on all aspects of golf course management.

  • Necessity, Teamwork, Invention, Success presentation by Chris Rapp

    Presented at the 2017 GCSAA Education Conference at the Golf Industry Show, this session featured five-minute, fast-paced talks on all aspects of golf course management.

  • Measuring staff performance at Stone Mountain Golf Club by Marriott

    In this GCSAA TV video, Anthony Williams, CGCS, demonstrates how he uses a scoreboard to measure performance of the golf course management staff. 

  • Strength in diversity

    Respecting and understanding cultural differences among members of your team can foster increased productivity and better relationships. Read this article in the May 2016 issue of Golf Course Management magazine.

  • Smarter, smoother labor tracking

    A superintendent-designed program has made managing daily job duties at The Valley Club easier and more efficient, and it allows labor data to be stored and usefully displayed. Read this article in the October 2015 issue of Golf Course Management magazine.

  • Human Resource Management

    This is the first book written directly for superintendents that addresses human resource issues, including organizational structure, training, leadership, motivation, discipline or discharge, and quality control. This book is available in the GCSAA Store.

  • Guia Practica

    Translated from the original best-selling work, Practical Golf Course Maintenance, the Guia Practica covers every important aspect of day-to-day maintenance operations. Use it to ensure effective communication between English- and Spanish-speaking members of your team. This book is available in the GCSAA Store.

  • Considerations for Staffing and Labor by Pat Franklin, CGCS

    In this presentation from the 2016 Golf Industry Show, Pat Franklin, CGCS discusses the importance of understanding a workplace’s environment and culture, and how communication is key to overcoming labor challenges.

  • Employee Engagement Jumping Over All the Hurdles by Lynda Pinnington, PhD

    In this presentation from the 2016 Golf Industry Show, Lynda Pinnington, Ph.D., of Pinnington Training & Development, outlines the benefits of employee engagement and how to overcome hurdle to engagement and motivation.

  • Recruiting and Retaining Your Employees by Brian Sullivan, CGCS, MG

    In this presentation from the 2016 Golf Industry Show, Brian Sullivan, CGCS, MG covers how to recruit and retain stellar employees.

  • The Legal Hot Water What Every Employer Needs to Know by Megan Winter

    In this presentation from the 2016 Golf Industry Show, Megan C. Winter of Fisher and Phillips Attorneys at Law discusses key labor issues, including wage-hour compliance and dealing with problem employees.

  • Labor Management - Innovative Ideas to Accomplish More

    In this presentation from the 2016 Golf Industry Show, representatives from the National Golf Course Owners Association discuss labor BMPs, improving staff engagement and labor tools.

  • Boost Your OSHA Compliance by Gilbert Martinez

    In this presentation from the 2016 Golf Industry Show, Gilbert Martinez, associate safety engineer at Cal/OSHA Outreach Unit, covers what’s involved in a Cal/OSHA inspection, post-inspection and citations, appeals, potential penalties and employer responsibilities.

  • Boost Your OSHA Compliance by Kelly Howard

    In this presentation from the 2016 Golf Industry Show, Kelly Howard, senior safety engineer at Cal/OSHA Consultation Service, provides an overview of the OSHA and Cal/OSHA programs, the Injury and Illness Prevention Program, employer compliance and accident investigation procedures.

  • Returning the favor

    The beneficiary of plenty of help and encouragement along his own career path, Oak Hill’s Jeff Corcoran is now paying it forward to a whole new crop of golf course management professionals. Read this article in the August 2013 issue of Golf Course Management magazine.

  • Brainstorm

    Thinking ahead to develop a formalized weather management plan can help superintendents prepare for severe weather events and, maybe, save lives. Read this article in the May 2013 issue of Golf Course Management magazine.

  • Under review – The value of performance reviews

    You and your staff will gain more from performance reviews with a process that focuses on ongoing communication and specific measures for success. Read this article in the March 2012 issue of Golf Course Management magazine.

  • Workplace Spanish Click It CD-ROM and Mini Book

    Available in the GCSAA Store, these audio CDs make it easy for you to learn workplace Spanish. Each manual includes learning and pronunciation tips, Spanish topics and expressions, and practice conversations.

  • Workplace Spanish Manual and CD

    Available in the GCSAA Store, these audio CDs make it easy for you to learn workplace Spanish. Each manual includes learning and pronunciation tips, Spanish topics and expressions, and practice conversations.

  • Workplace Spanish Restaurant and Food Services

    Available in the GCSAA Store, these audio CDs make it easy for you to learn workplace Spanish. Each manual includes learning and pronunciation tips, Spanish topics and expressions, and practice conversations.