Staff contacts

All staff members can be reached by calling 800-472-7878.

For website assistance, please contact us at or call our IT hotline at 785-832-4417 (8 a.m. - 5 p.m. Central time).

Learn more about GCSAA's executive staff and department leadership team.

Member/Customer Solutions

Andrea Mason, Sr. Manager, Finance & Registration
Becky Downing, Sr. Data Integrity Specialist
Lynn Roe, Sr. Coordinator, Member Solutions
Ashli Harjo, Coordinator, Member Solutions
Holly Cobb, Mail & Print Coordinator

Member Relations

Shelia Finney, Sr. Director, Member Programs
R. Scott Woodhead, Associate Director, Member Relations

Field Staff and Chapter Outreach

Steve Randall, Director, Chapter Outreach
Leann Cooper, Sr. Manager, Chapter Services
Shane Conroy, Field Staff – Great Lakes Regional Representative
Brian Cloud, Field Staff – South Central Regional Representative
Ralph Dain, Field Staff – Florida Regional Representative
Jeff Jensen, Field Staff – Southwest Regional Representative
Kevin Doyle, Field Staff – Northeast Regional Representative
David Phipps, Field Staff – Northwest Regional Representative
Chase Rogan, Field Staff – Mid-Atlantic Regional Representative
Ron Wright, CGCS, Field Staff – Southeast Regional Representative

Government Affairs

Chava McKeel, Director, Government Affairs
Robert Helland, Director, Congressional and Federal Affairs

Professional Development

Shari Koehler, Director, Professional Development
Stephanie Confer, Specialist, Professional Development
Kelli Flanner, Sr. Manager, Curriculum
Lisa Wick, Sr. Manager, E-Learning Programs
Diana Kern, Manager, External Education and Data Resources
Amanda Miller, Manager, Conference Education Events
Jessica Lacey Brown, Curriculum Specialist


Stephanie Confer, Specialist, Professional Development


Craig Smith, Director, Communications and Media Relations
Angela Hartmann, Sr. Manager, Corporate Communications
Sarah Huerter, Manager, Digital Media and Communications
Christina Slape, Assistant Web Editor
Claudia Alterman, Digital Content Specialist


Scott Hollister, GCM Editor-in-Chief/Director, Publications
Megan Hirt, GCM Managing Editor
Teresa Carson, GCM Sr. Science Editor
Howard Richman, GCM Associate Editor
Brett Leonard, Traffic Coordinator

Creative Services

Roger Billings, Sr. Manager, Creative Services
Kelly Neis, Sr. Manager, Creative Services

Environmental Institute for Golf

Mischia Wright, Associate Director, Environmental Institute for Golf
Libby Queen, Fundraising Administrator, Environmental Institute for Golf

Environmental Programs

Mark Johnson, Associate Director, Environmental Programs
Carl Bowden, Environmental Programs Specialist

Corporate Sales

Matt Brown, Director, Corporate Sales
Jim Cummins, Business Development Manager
Karin Candrl, Account Manager
Brett Iliff, Account Development Manager


Eric Olson, Director, Marketing

Whitney Hoefer, Marketing Manager

Market Research and Data

Greg Stacey, Sr. Manager, Market Research and Data

Trade Show Management & Activation

Shelly Urish, Trade Show Manager
Melissa Householder, Trade Show Specialist
Jessica Bernstein, Trade Show Coordinator

Conference Events & Meeting Planning

Jana Brown, CMP, Director, Conference Events & Meeting Planning
Judy Schelar, CMP,  Sr. Manager, Conference Events & Meeting Planning
Jessica Thompson, CEM, Manager, Tournament & Meeting Planning


Joey Blackburn, Director, Finance & Member Solutions
Brian Fast, Sr. Manager, Finance
Adrianne Jones, Manager, Finance 
Connie Robertson, Accounts Receivable Coordinator
Shay Brown, Sr. Accounts Payable Coordinator
Lindsey Trent, Staff Accountant

Information Technology

John Verheek, Development Operations Team Lead
Kelphen Kouk, Development Operations Release Manager 
Nic Palmer, Development Operations Specialist

Human Resources

Nate Scott, Associate Director, Human Resources
Becky Gonzales, Sr. Manager, Human Resources


Headquarters Facility Management

Bob Kidder, Facilities Manager
Jennie Brouhard, Housekeeping/Facilities Coordinator
John Oliver, Facilities Coordinator
Daniel Jansen-Conkey, Facilities Coordinator

Executive Office

Rhett Evans, Chief Executive Officer
J.D. Dockstader, Chief Operating Officer
Cameron Oury, Chief Financial Officer
Eileen Bangalan, Sr. Director, Business Strategy
Emily Bradford, Sr. Manager, Executive Operations
Darlene Lantz, Board Liaison
Mollie Qualseth, Executive Assistant to the CEO