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Replacing Weakest Employee

15 posts
  1. Erick Coomer
    Erick Coomer avatar
    0 posts
    2/10/2014 3:02 PM
    I'm in my first year as a superintendent, therefore I'm not extremely familiar with all the the ins and outs of HR. Currently I have an employee who is by far the weakest on my team. He seems to lack the "it" factor that the rest of the crew has, and I have a strong suspicion that he may be stealing fuel, but haven't been able to prove it. There is a guy that has applied for a job, who has a landscaping background and I feel that he would be a great fit for my team. I'm dealing with a small budget and increasing staff by one person isn't an option. The issue is that I don't know if I have enough ground to let this "weakest link" go. There hasn't been anything to necessarily write him up over, he does his job average and shows up on time, most of the time, and he may or may not be stealing fuel. I'm just looking for some advice on how some of you may handle this.

    Thanks,

    Erick Coomer
    Superintendent
    Greenwood CC
    Greenwood, MS



  2. Andy Jorgensen
    Andy Jorgensen avatar
    1 posts
    2/10/2014 3:02 PM
    First - document, document, document. No matter how small you think the issue is, write it down and discuss with the employee the issue and what the expectations are. Without setting the expectation, the employee will think they are doing just fine by your standards. If the behavior continues after these discussions, then you have ample grounds for termination. Terminating without just cause is setting you up for a lawsuit.

    Second - get a game camera. I know they are costly, but if he's stealing fuel from your tanks on a regular basis, letting it continue will cost you more than the cost of the camera. That being said, make sure you inform the crew that obtaining company fuel is against policy. Otherwise, the old "nobody ever told me I couldn't use it" line could get thrown back at you. Speaking from experience here. (FYI - get a game camera with the blackedout infrared. No flash.)

    I know there are a lot of variables here....local and state laws, etc...but their is a reason for policies and procedures and having written documentation of these discussions can prevent headaches down the road.

    That being said, I set high expectations. This allows me flexibility when occasions like these arise. Mediocrity just doesn't cut it.

    My two cents.



  3. Melvin Waldron
    Melvin Waldron avatar
    43 posts
    2/10/2014 4:02 PM
    Andy makes some great points, I would suggest to follow them or similar paths. Even in a right to work state it would be best to document. Especially the part about expectations, who knows, they might meet them if they know what they are?

    Mel

    Melvin H. Waldron III, CGCS, Horton Smith Golf Course, City of Springfield/Greene County MO

  4. Rodney Crow
    Rodney Crow avatar
    0 posts
    2/11/2014 6:02 AM
    Here is another option you might consider: Instead of having one person (i.e. the weakest link) working 40 hours per week, why not step the weaker employee down to 20 hours per week, hire the other guy and schedule him for 20 hours per week? That would give you a great way to compare the two side by side.



  5. Matt Dutkiewicz
    Matt Dutkiewicz avatar
    0 posts
    2/11/2014 6:02 AM
    Be very careful when decreasing the hours of an employee. You can get into legal/HR trouble very easily that way. Especially if there are not documented reasons as to why this is being done to only one employee. Documentation is definitely the key. If the employee is bad enough it wont take long to document the 3-4 instances you would need to safely dispose of the troubled employee.



  6. James Schmid
    James Schmid avatar
    1 posts
    2/11/2014 1:02 PM
    secure your fuel -

    Then you wont have to wonder whether it is being stolen



  7. Corey Eastwood
    Corey Eastwood avatar
    82 posts
    2/11/2014 1:02 PM
    If you are in a "At Will" state you can just let him go. No reason needed. A small severance package might ease the pain.

    Corey Eastwood CGCS, Stockton Golf & CC, Retired

  8. Smith Kerry L
    Smith Kerry L avatar
    2/11/2014 2:02 PM
    How about calling him in and tell him that after observing his work habits over the last year it is obvious he is the weak link in an otherwise strong chain. Tell him what your expectations are then document all short comings and let him go if necessary. He may step up, who knows. At least that way he was warned. JMO.



  9. Andy Jorgensen
    Andy Jorgensen avatar
    1 posts
    2/11/2014 2:02 PM
    Corey Eastwood, CGCS said: If you are in a "At Will" state you can just let him go. No reason needed. A small severance package might ease the pain.



    Florida is an "at will" state. You are correct, we can terminate with no warning or reason. However, when the lawsuit pops up for wrongful termination, you better have your ducks in a row and documentation to back your butt up. Otherwise, untrue accusations from the former employee could lead to some stiff penalties and large monetary damages awarded. For instance, terminating an employee "at will" might lead the employee to file a discrimination suit against you in the basis of age, sex, race, etc....with no real facts on your behalf to dispute these claims.



  10. Harlyn Goldman
    Harlyn Goldman avatar
    0 posts
    2/12/2014 6:02 AM
    It needs to be said- this "good fit" potential employee is probably not as good as you think he/she is. Point is, you know far less about the new person and everything about the current one. If you plan to discharge the current employee, it's best to have all your ducks lined up, as there typically is some fallout.

    As far as stealing fuel- if they are, that's something you both can lose your job over. The employee for taking it, and you for allowing it to happen. I've seen good managers lose their jobs over stuff like this- the owners/GMs either think you're complicit in the thefts and/or too incompetent to recognize/stop it. Do what ever you can to secure the fuel.



  11. Sprague Lucas H
    Sprague Lucas H avatar
    2/12/2014 9:02 AM
    I think Kerry nailed it. Why start looking for another employee when you havn't addressed the problems with the current employee. You stated that he has no write ups and he shows up on time. It's our job to then teach that individual how to perform to the desired expectations! Once you document the attempts to teach/train the individual with no success then look for new help. JMO

    The game camera idea helped me nab two people stealing gas last year. I only suspected one but ended up getting two! I now keep the camera rolling at all times.



  12. Stephen Johnson
    Stephen Johnson avatar
    0 posts
    2/12/2014 2:02 PM
    Tell Randy that the guy is a big DNA and needs to work in the cart barn or better yet in the pro shop.
    He will understand. ;)



  13. Rick Tegtmeier
    Rick Tegtmeier avatar
    0 posts
    2/13/2014 6:02 AM
    As far as stealing fuel I felt the same thing was happening at our club. I felt it was happening after hours. So I had a electrician install a timer on the electrical line going to the gas pumps. The pumps only operate on the hours that I set up for them. That way if they do try to steal fuel after work there is no electricity. Sounds simple but it can also be a pain in @ss if there are staff working late. Just an idea.



  14. Andrew Cross
    Andrew Cross avatar
    5 posts
    2/13/2014 6:02 AM
    A course I was at had keyed electrical switches in the office to turn power on to the pumps, only superintendent and lead assistant had keys for it.

    Currently we just use padlocks on the pumps, super, assistant, and mechanic have keys.



  15. Joe Wachter
    Joe Wachter avatar
    5 posts
    2/17/2014 10:02 AM
    We all have different levels of abilities within our group of staff members. Some are going to be weaker than others in the performance of their duties. Its up to you to improve his ability and increase his motivation as much as he is capable of doing.

    The most difficult part of our job is trying to figure out each individual, their skill set and what really makes them excited about what they do. Some guys are great at cutting straight lines, others at digging a perfect hole, trimming grass around tees and banks, bunkers. When they are weaker in certain skill set, place them with you best person doing that job and maybe the person in the field can give them that one little tip to help them become better at what they are doing. Maybe he thinks he is doing just fine if you have not told him he's not.

    Even the weakest of employees still deserve a chance to shine. Once you've done everything possible to help them improve and they cannot, then you must do what you have to do.



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