Contact Us

Staff Contacts

All staff members can be reached by calling 800-472-7878.

Member/Customer Solutions

Jessica Stover, Coordinator, Member Solutions, ext. 5124 — Team member since 2023
Tecia Sheafer, Coordinator, Member Solutions, ext. 5105 — Team member since 2024
Misty Lazenko, Mail and Print Coordinator, ext. 3621 — Team member since 2024

Member Relations

Shelia Finney, Sr. Director, Member Programs, ext. 4472 — Team member since 2016
Jason Powers, CAE, Manager, Membership Development, ext. 4418 — Team member since 2021
Betsy Myers, Administrative Coordinator, ext. 3622 — Team member since 2018
Grace Wyatt, Administrative Coordinator, ext. 3663 — Team member since 2023

Field Staff and Chapter Outreach

Steve Randall, Director, Chapter Outreach, ext. 5146 — Team member since 2006
Kathy Crome, Manager, Chapter Services, ext. 3606 — Team member since 2023
Shane Conroy, Field Staff – Great Lakes Regional Representative, ext. 3635 — Team member since 2015
Ralph Dain, Field Staff – South Atlantic Regional Representative, ext. 3607 — Team member since 2008
Katrin Wolfe, Field Staff – Mid-Atlantic Regional Representative, ext. 3609 — Team member since 2021
John Walker, Field Staff – South Central Regional Representative, ext. 3634 — Team member since 2017
Jeff Jensen, Field Staff – Southwest Regional Representative, ext. 3603 — Team member since 2012
Kevin Doyle, Field Staff – Northeast Regional Representative, ext. 3636 — Team member since 2012
David Phipps, Field Staff – Northwest Regional Representative, ext. 3608 — Team member since 2012
Randy Robinson, Field Staff – Central Plans Regional Representative, ext. 3605 — Team member since 2021

First Green and Workforce Development

Leann Cooper, Director, First Green and Workforce Development, ext. 3648 — Team member since 2000
Yasmin Etienne, Specialist, First Green and Workforce Development , ext. 3645 — Team member since 2023

Government Affairs

Chava McKeel, Director, Government Affairs, ext. 3619 — Team member since 1997
Robert Helland, Director, Congressional and Federal Affairs, ext. 3659 — Team member since 2015
Michael Lee, Sr. Manager, Government Affairs, ext. 3612 — Team member since 2016
Kelly Lonker, Grassroots Advocacy Specialist, ext. 3611 — Team member since 2025
Sarah Riley, Administrative Coordinator, ext. 3675 — Team member since 2022

Learning and Career Development

Kelli Norwood, Director, Learning and Career Development, ext. 3614 — Team member since 2012
Lisa Wick, Sr. Manager, e-Learning Programs, ext. 3649 — Team member since 1994
Diana Kern, Sr. Manager, CTEM Certification and Certificate Programs, ext. 3600 — Team member since 1997
Brandi Turner, Sr. Manager, Curriculum, ext. 4404 — Team member since 2025
Erin Vaughn, Projects and Logistics Specialist, ext. 3675 — Team member since 2024
Erin Morgan, LMS and External Education Specialist, ext. 3620 — Team member since 2023

Certification

Cody Steiner, CGCS Certification Manager, ext.3618 — Team member since 2024

Communications

Angela Hartmann, Director, Communications, ext. 3647 — Team member since 1997
Greg Stacey, Sr. Manager, Market Research and Data, ext. 5152 — Team member since 2005
Claudia Alterman, Sr. Manager, Digital Content, ext. 3653 — Team member since 2015
Kelsey Underwood, Communications Manager, ext. 4497 — Team member since 2021

Media Relations

Mike Strauss, Manager, Media Relations, ext. 5164 — Team member since 2019

Publications

Andrew Hartsock, GCM Editor-in-Chief/Director, Publications, ext. 3683 — Team member since 2018
Phil Cauthon, GCM Managing Editor, ext. 5106 — Team member since 2024
Abby Olcese, GCMOnline Editor, ext. 4491 — Team member since 2022
Howard Richman, GCM Associate Editor, ext. 3638 — Team member since 2011
Darrell Pehr, GCM Science Editor, ext. 4446 — Team member since 2021

Marketing

Leah Hallstrom, Sr. Manager, Marketing, ext. 5115 — Team member since 2025

Creative Services

Kelly Neis, Sr. Manager, Creative Services Team Lead, ext. 3646 — Team member since 1995
Roger Billings, Sr. Manager, Creative Services, ext. 4432 — Team member since 1999
Tyler Stover, Creative Digital Specialist, ext. 3650 — Team member since 2019

GCSAA Foundation

Mischia Wright, Director of Foundation Development, ext. 4445 — Team member since 2000

Environmental Programs

Josh Tapp, Director, Environmental Programs, ext. 5161 — Team member since 2025
Emily Fuger, Sr. Manager, Environmental Programs, ext. 5163 — Team member since 2017
Denise Cervantes, Administrative Coordinator, ext. 3686 — Team member since 2024

Corporate Sales

Matt Brown, Director, Corporate Sales, ext. 3601 — Team member since 2012
Jim Cummins, Business Development Manager, ext. 5148 — Team member since 2007
Jamie Elliot, Account Development Manager, ext. 5142 — Team member since 2022
Brendan Waters, New Business Development Manager, ext. 5140 — Team member since 2022
Karin Candrl, Account Manager, ext. 4460 — Team member since 1996
Daniel Ellis, Advertising Traffic Specialist, ext. 5159 — Team member since 2021

Trade Show Management

Jocelyn Sandoval, Sr. Manager, Trade Show Operations, ext. 3604 — Team member since 2021

Conference Events & Meeting Planning

Jana Brown, CMP, Director, Conference Events & Meeting Planning, ext. 4457 — Team member since 1992
Cole Sales, Sr. Manager, Conference Events and Meeting Planning, ext. 4459 — Team member since 2024
Amanda Miller, Manager, Conference Events and Meeting Planning, ext. 5104 — Team member since 2014
Rachel Shumate, Sponsorship Fulfillment Specialist, ext. 5102 — Team member since 2023

Finance/Accounting

Joey Blackburn, Director, Finance and Member Solutions, ext. 3651 — Team member since 2004
Brian Fast, Sr. Manager, Finance and Member Solutions, ext. 4411 — Team member since 2000
Adrianne Jones, Sr. Manager, Finance and Registration, ext. 4412 — Team member since 2004
Lindsey Trent, Manager, Finance and GCSAA Store, ext. 4426 — Team member since 2015
Carly Audus, Staff Accountant, ext. 4415 — Team member since 2019
Jeffrey Richmeier, Accounts Payable Coordinator, ext. 3681 — Team member since 2021
Kera Matchett, Accounts Receivable Coordinator, ext. 5101 — Team member since 2023

Information Technology

Jake Bigler, Director, IT, ext. 5110 — Team member since 2024
Ian Stuart, Sr. Applications Development Team Lead, ext. 5145 — Team member since 2017
Ken Harris, IT Operations Manager, ext. 5162 — Team member since 2017
Jeremy Chard, Database Administrator, ext. 4419 — Team member since 2018
Gavin McDowell , Applications Developer, ext. 5111 — Team member since 2025
Sierra Hiatt, IT Desktop Support, ext. 5165 — Team member since 2021
Jordan Springer, Applications Developer, ext. 5109 — Team member since 2025

Human Resources

Becky Chapple, Director, Human Resources, ext. 4422 — Team member since 2009
Christine Robinson, SHRM-CP, Manager, Human Resources, ext. 4414 — Team member since 2023

Headquarters Facility Management

Bob Kidder, Sr. Facilities Manager, ext. 5149 — Team member since 2008
Tonya Foster, Sr. Coordinator, Facilities, ext. 4468 — Team member since 2018

Executive Office

Rhett Evans, Chief Executive Officer, ext. 4410 — Team member since 2009
Kevin P. Sunderman, CGCS, Chief Operating Officer, ext. 3669 — Team member since 2022
Cameron Oury, Chief Financial Officer, ext. 4402 — Team member since 2003
Eileen Bangalan, Sr. Executive Administrator, ext. 4423 — Team member since 2008
Jackie Groll, Manager, Executive Operations, ext. 4410 — Team member since 2024
Jess Thompson, Manager, Board Operations, ext. 4416 — Team member since 2005

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