Senior Director, Business Strategy
Bangalan provides leadership, integration and key support to help the organization move towards its vision. Her focus is placed on the development of organizational goals, tracking progress on current initiatives, and identifying and evaluating strategic opportunities that will maximize the long-term value of the association to members and other important stakeholders. Bangalan earned a bachelor’s degree in Business from San Diego State University.
Senior Director, Member Programs
Finney oversees four key programmatic areas in membership programs, chapter services, professional development and environmental programs. In addition to serving current members, she is responsible for the development and implementation of growth and retention strategies of new members. She spent two decades as a superintendent and is the former executive director of the Tennessee Golf Course Superintendents Association.
Executive Director, GCSAA Foundation
N. Ryan Flickinger
Flickinger provides the overall leadership and strategy development for the philanthropic 501(c)3 organization of GCSAA, which is charged with securing funding and support to strengthen advocacy, education, research, and community-based programs. He has over two-decades experience managing charitable non-profits and fundraising campaigns. Flickinger earned his bachelor’s degree in administration of justice from Southern Illinois University, Carbondale. He holds the Certified Fund Raising Executive (CFRE) designation.
Director, Chapter Outreach
Randall oversees the field staff program and other chapter services, which aim to strengthen the awareness, access and engagement of GCSAA programs and services. Randall and his team help advance chapter operations and chapter leadership which support GCSAA at the local and regional level. Randall received a bachelor’s degree in business management and communications from St. John’s University and a master’s degree in mass communications from the University of South Dakota.
Hartmann is responsible for the strategy and oversight of communications efforts. She and her team engage in public relations campaigns, website content, social media, weekly enewsletters and corporate communications. She has spent her entire career in association communications. Hartmann has a bachelor's degree in journalism and mass communications from Kansas State University.
Director, Conference Events and Meeting Planning
Jana Brown, CMP
Brown provides leadership to manage, plan and execute logistical requirements that ensure a first-class, well-organized GCSAA Conference and Trade Show for GCSAA, its partners, exhibitors and industry alliances. Her oversight includes compilation of detailed specifications, site research, convention center, vendor and hotel contracts and travel services. Brown earned a bachelor’s degree in Business from Emporia State University. She holds the Certified Meeting Professional designation.
Director, Corporate Sales
Brown is responsible for the strategy and execution of sales and business development programs. Brown and his team manage key customer relationships and develop new and diverse revenue opportunities to enhance GCSAA and the GCSAA Foundation within the golf industry. Brown also oversees the trade show sales and logistics of the Golf Industry Show. Brown holds a bachelor’s degree in political science from the University of Oklahoma.
Director, Environmental Programs
Johnson provides leadership, direction and project management for the various environmental programs, tools and services at GCSAA. Mark has worked for more than 30 years in outdoor recreation, environmental protection, wildlife and natural resource conservation. He graduated from the University of Kansas with a bachelor’s degree in systematics and ecology. He also completed the Sustainable Business Leadership Certificate program through Johnson County Community College.
Director, Finance and Member Solutions
Blackburn is responsible for the oversight of finance and accounting, including reporting, payroll, tax, audit and other regulatory requirements. He also leads the member solutions team, which supports membership processing, conference registration, merchandise/bookstore and database integrity. Blackburn earned his bachelor’s degree in business administration from the University of Kansas.
Director, Government Affairs
McKeel directs and manages programs and activities of the government affairs department to advance the overall image of superintendents and the industry. She provides regulatory compliance information to GCSAA members to establish themselves as experts on managing risk at the facility. McKeel earned a bachelor’s degree in political science and geography from the University of Kansas and worked in the Kansas State Senate.
Director, Human Relations
Scott provides the leadership necessary to deliver a spectrum of strategic and tactical HR programs and support to the GCSAA staff including recruitment, benefits and compensation administration, performance management, employment practice and policy, and employee relations. Scott earned a bachelor’s degree from the Baker University. He holds the Senior Professional in Human Resources Certification.
Director, Professional Development
Koehler leads the strategic direction of the association’s professional development initiatives. Programs and services under Koehler’s management include continuing education programs provided in a variety of formats. She also provides oversight of the Certified Golf Course Superintendent (CGCS) program and career-related services for members. Koehler has extensive experience in curriculum development and design, training, for-profit business and association management.
Hollister oversees the writing, editing and overall production of GCSAA’s award-winning monthly publication, Golf Course Management, including the management of GCM’s digital version and social media properties. He and his team also provide internal writing and editing services for other GCSAA departments. Hollister has a bachelor’s degree in mass communications from Baker University and is a past president of the Turf and Ornamental Communicators Association.
Associate Director, GCSAA Foundation
Wright oversees fundraising operations for the 501(c)3 organization of GCSAA, including implementation of fundraising campaigns, management of donor relations, and coordination of scholarships and grant programs available to GCSAA members. Wright earned a bachelor’s degree in biology from Bethany College. She has served on numerous non-profit boards and co-founded the Cancer Council of Reno County.