Electric motor Toro 3320 Triflex Hybird Cancel The title field is required!

1. Ron Bradley

   

   63 posts
   
   9/27/2016 8:09 AM

   Had a motor failure and smoked the wires from motor to the harness connection. Anybody have this happen?
   Just asking to see if this is a big issue. Had no trouble for 930 hours. Thanks Ron.

   
   
   
   
2. Kenneth Meals

   

   2 posts
   
   9/28/2016 10:09 AM

   So far no reel motors have failed on our 4 3420's, ranging from 900-1200 hours.

   
   
   
   
3. Andy Jorgensen

   

   1 posts
   
   9/29/2016 11:09 AM

   That may be under warranty. I'd contact your dealer tech to see. I want to say they warranty the motors longer than the equipment itself.

   
   
   
   
4. Philip Cook

   

   2 posts
   
   9/29/2016 2:09 PM

   I think that Andy is right. The electric motor warranty was extended from 2 years to 4 years a few years back. We have had this happen twice on our 3320's, and it was the same motor both times. However, I'd have to check how long ago that it happened last, it feels like its been a while.

   
   
   
   
5. Ron Bradley

   

   63 posts
   
   9/30/2016 6:09 AM

   Thanks for the info guys, Toro is going to warranty the parts. There is a 4 year warranty on these motors, in the shop getting rewired. Thanks Ron.

   
   
   
   
6. Kenneth Meals

   

   2 posts
   
   10/2/2016 6:10 AM

   Just out of curiosity, was it the larger wires in the 48 volt system or the smaller (4)wires in the CAN/bus system from the motor that got fried?

   
   
   
   
7. Ron Bradley

   

   63 posts
   
   10/3/2016 6:10 AM

   Kenneth, they were the big wires that got hot enough to melt the smaller ones with them. Thanks Ron.

   
   
   
   
8. Tyler Jim

   
   11/9/2016 12:11 PM

   I've been a equipment manager for the past 25.7 years. Toro's warranty hasn't changed in this time frame; Toro commercial products are to be free of defects in materials or workmanship for two years or 1500 hours whichever occurs first. The General Commercial Product Warranty is printed on the back of every Operator's Manual.
   Hope this helps your question and future questions on your products. Always contact your local distributer for warranty claims and questions.